MC Ergo is an authorized Focal dealer.
Focal only partners with retailers who maintain the highest levels of business ethics and service.
Authorized Reseller Policy
Focal Authorized Dealers must meet high quality standards for customer service, product selection, and business ethics. In an effort to best serve customers, Focal products purchased from Focal Authorized Dealers include:
1. A brand new product guarantee (Focal Authorized Dealers are prohibited from selling or marketing used, refurbished, or renewed Focal products)
2. Full coverage by Focal ’s Manufacturer Warranty, and
3. On-site product service in major cities: