Sennheiser only partners with retailers who maintain the highest levels of business ethics and service.
Authorized Reseller Policy
Sennheiser Authorized Dealers must meet high quality standards for customer service, product selection, and business ethics. In an effort to best serve customers, Sennheiser products purchased from Sennheiser Authorized Dealers include:
1. A brand new product guarantee (Sennheiser Authorized Dealers are prohibited from selling or marketing used, refurbished, or renewed Sennheiser products)
2. Full coverage by Sennheiser’s Manufacturer Warranty, and
3. On-site product service in major cities