MC Ergo is an authorized Steelcase retailer.
Unauthorized Reseller/Gray Market Warning
Steelcase only partners with retailers who maintain the highest levels of business ethics and service.
Authorized Retailer Policy
Steelcase Authorized Retailers must meet high quality standards for customer service, product selection, and business ethics. In an effort to best serve customers, Steelcase products purchased from Steelcase Authorized Retailers include:
1. A brand new product guarantee (Steelcase Authorized Retailers are prohibited from selling or marketing used, refurbished, or renewed Steelcase products)
2. Full coverage by Steelcase’s Manufacturer Warranty, and
3. On-site product service in major cities