We're excited to announce a free ship, free return promotion. During this time, if customers decide to return product within 30 days of usage, you have the ability to send returned product back to Steelcase without any restocking fee AND the product will ship back on Steelcase's FedEx account so there is no charge to you.
It is our hope that offering a 30 day free trial will encourage what Steelcase has coined "the butt test". We're very excited about this promo because we love Steelcase products, and it provides a hassle-free trial period without any negative side-effects or post-purchase trauma.
-Free ship, free return applies to FedExable products ONLY.
Note: Products that do not ship FedEx (Airtouch, AdjusTable Series 5, Walkstation and Leap WorkLounge.) are not included in this program.
-Free Ship, Free Return only applies to products with less than 30 days of usage. Returns will not be accepted 30+ days from the received date.
1. If a customer decides to return product within 30 days of receiving the item, contact our customer service team to set up a return.
2. We will issue the customer a FedEx label for a quick and easy return.
3. Customer sends the product back to Steelcase.
4. We will credit a customer the full amount of their purchase as soon as Steelcase processes the return.